Orders and Fulfillment

 
Orders and Fulfillment
 
PLACING THE ORDER

1. Use of order forms 

Unlike quotations and sales letters, correspondence concerning orders is largely routine. Sometimes there is no correspondence at all; instead, buyers use printed order forms and sellers use printed acknowledgments. Ordering on printed forms has a number of advantages:
the forms are pr-numbered and therefore easy to refer to; important details cannot easily be overlooked;
the general conditions under which orders are placed can be printed on the back. (A reference to these conditions must be made on the front, otherwise the seller will not be legally bound by them.)
Orders placed by telephone should be confirmed in writing to avoid misunderstanding. 

Offer Letter to a regular customer

 

Offer Letter to a regular customer

 
Dear Mr Welling
 
We have just bought from the bankrupt stock of one of our competitors a large quantity of high—quality rugs and carpets.
 
As you are one of our oldest and nist regular customers, we should like you to share in the excellent opportunities our purchase provides. We can offer you mohair rugs in a variety of colours at prices ranging from £35 to £63, and also first quality Wilton and Axminster carpeting in a wide range of patterns at £5.25 to £10.50 per square metre. These prices are 20% below current wholesale prices.
 
This is an exceptional opportunity for you to buy a stock of high—quality products at prices we cannot repeat and we hope you will take full advantage of it. If you are interested, don’t trouble to inform us, but instead call at our warehouse to see the stock for yo.irse1.f not later than Friday next, the 14th.
 
Yours faithfully